Admissions FAQ
We know that making a decision about going to treatment can be overwhelming. You can call our Admission Advisors any time at (833) 999-1947 to get answers to your questions. But if you want to do your own research, we’ve come up with a list of frequently asked questions below. Hopefully, they will answer all your questions about the admissions process, our treatment programs, licenses and accreditations.
Straightforward Answers
About Admissions
You never need an appointment to speak with our Admission Advisors. We are available to answer your questions about the admissions process at any time. Call us at (833) 999-1941 any time.
Solution Based Treatment accepts many different insurance policies from all over the country. Our Admission Advisors can check your benefits for you so you don’t have to call your insurance company. It’s a free service we provide all of our clients. Simply call us at (833) 999-1941 and we’ll ask you a few questions such as your insurance company name and policy number. Then, we will take care of the rest. During normal business hours, we can let you know within an hour if your insurance will cover the cost of care.
You have other options as well. You can submit a request to check your benefits online with us. Simply visit the Check My Coverage page on our website. You can also visit our Insurance page where there’s a longer list of policies we may accept and learn more about specific insurance companies.
We suggest brining the following to treatment:
• Your ID or drivers license and insurance card
• Seven days worth of clothing (we have laundry on-site in each of our residences)
• Workout wear (our main treatment center has an incredible gym)
• Athletic and/or comfortable shoes
• Toiletries
• Swimsuit or Swimming Trunks
• All medications you are currently taking in their original bottle
• Vitamins and/or supplements
• Diary, journal or notebook
• Musical instruments if you play them
• Ipod or MP3 player if it does not have access to WiFi
• Cigarettes if you are over 21 only.
Solution Based Treatment does not allow:
• Anything with alcohol in the ingredient label, e.g. hand sanitizer or mouthwash
• Any illegal substance
• Laptops
• Prescription medication that is not in its original, labeled container
• Narcotic or benzodiazepine based prescription medication
• Weapons of any kind
Your family or friends can also send you care packages while you are in treatment. Just be aware, a member of our staff will have to open and inspect the package to insure the safety of our clients.
There is, but only while you’re in the detox phase of treatment. This lasts anywhere from 7 to 10 days. you can, however, call your family and/or friends when your first arrive to let them know you’ve made it to our treatment center safely.
Your confidentiality is one of the things we take seriously. The only people that are able to contact you are the ones you approve of. When you arrive to our care, our Treatment Team will ask you who you’d like to add to your Release of Information form. This is a list of all the people that you choose to be able to communicate with. Anyone else that calls and inquires about you will be informed that Solution Based Treatment cannot confirm or deny the identity of any person in our care.
You can contact your family and friends and whomever else you need while not in the blackout period.
Straightforward Answers
About Treatment
Absolutely. Solution Based Treatment is widely known for its evidenced based, medically supervised detox programs. We offer the following, inpatient detox programs:
• Inpatient Alcohol Detox
• Inpatient Benzo Detox
• Inpatient Fentanyl Detox
• Inpatient Heroin Detox
• Inpatient Opioid Detox
• Inpatient Prescription Drug Detox
We offer a broad spectrum of inpatient treatment programs including, but not limited to:
• Inpatient Alcohol Rehab
• Inpatient Benzo Rehab
• Inpatient Fentanyl Rehab
• Inpatient Heroin Rehab
• Inpatient Opioid Rehab
• Inpatient Prescription Drug Rehab
• Inpatient Mental Health Treatment
Solution Based Treatment offers FDA approved taper medication and comfort medication while in the detox phase of care. The medical staff on our Treatment Team will prescribe ongoing medications afterwards if necessary.
Solution Based Treatment does not prescribe methadone or long-term, extended use of medications like suboxone for the treatment of addiction to opioids.
Solution Based Treatment is Licensed and Certified by the California Department of Health Care Services. We have consistently maintained our licenses and certifications.
• CERTIFICATION NUMBER: 330152FP
EXPIRATION DATE: 01/31/2026
• CERTIFICATION NUMBER: 330152BP
EXPIRATION DATE: 02/28/2026
• CERTIFICATION NUMBER: 330152DP
EXPIRATION DATE: 10/31/2026
• CERTIFICATION NUMBER: 330152EP
EXPIRATION DATE: 07/31/2026
Absolutely. We are accredited by the Joint Commission. The Joint Commission is a third part accreditation organization that accredits hospitals and behavioral health centers. Accreditation by the Joint Commission is considered the highest accreditation possible in the field of behavioral health and medicine.
Yes. LegitScript is another third party organization that insures that treatment providers are providing quality care to their clients. They review our history and the policies and procedures we have in place to protect our visitors and our client’s privacy.
We’ve Got the Answers you need
Still Have Questions?
You never need an appointment to speak with our Admission Advisors. We are available to answer your questions about the admissions process at any time. Call us at (833) 999-1941 any time or fill out our admissions form.
Does Solution Based Treatment Accept Insurance?
Solution Based Treatment accepts many different insurance policies including PPO and HMO insurance. We are also in-network with many different insurance companies. To find out if your insurance will cover your treatment at SBT, call us at (833) 999-1941 24 hours a day.
Our Treatment Programs
What Our Alumni Say About Us
“It was a blessing to stumble upon Solution Based Treatment. They’ve taught me how to be a better communicator, they’ve taught me how to live with myself and not run away. I attribute this to the care and the accountability of the staff here.”
—Connor
“How can I put it…even though there’s other clients, it’s almost like it’s one-on-one. And the attention, as far as talking to therapists, your counselors, psychiatrists, and the groups and the meetings have been great. It’s nothing but good attention!”
—Jose
“Oh my gosh…The counseling and the therapy have probably been some of the biggest things for me. I have been in treatment multiple times and I’ve never had the one-on-one counseling or therapy that I’ve gotten here. If you truly want recovery and professionalism…this is absolutely the best place to be.
